Privacy policy

INTRODUCTION Maison Pixel (“we,” “us,” or “our”) operates this store to provide a curated shopping experience. This policy explains how we handle your personal information in compliance with the General Data Protection Regulation (GDPR) and Portuguese Law (Law no. 58/2019). Our store is powered by Shopify, which acts as our primary data processor.

1. LEGAL BASIS FOR PROCESSING If you are in the European Economic Area (EEA), we process your data based on:

  • Consent: For marketing and non-essential cookies (managed via Pandectes).

  • Contractual Necessity: To fulfill and ship your orders.

  • Legal Obligation: For Portuguese tax, accounting, and "Livro de Reclamações" requirements.

  • Legitimate Interests: To prevent fraud and optimize our store's performance.

2. INFORMATION WE COLLECT

  • Order Info: Name, email, shipping/billing address, phone number, and payment details.

  • Device Info: IP address, browser type, and navigation patterns.

  • Interactions: Items viewed, cart activity, and referral sources.

3. THIRD-PARTY DATA SHARING We do not sell your data. We share it only with essential partners:

  • Shopify: Our core e-commerce platform. Shopify Privacy Policy.

  • Google Services: We use Google Analytics and Ads. Per Google policy, see how they use your data here.

  • Compliance: We utilize Google Consent Mode v2. If you decline cookies, we send anonymized pings to Google to respect your privacy while maintaining basic site metrics.

4. CONSENT & COOKIE MANAGEMENT We use Pandectes to ensure no non-essential tracking (pixels/cookies) occurs without your explicit "Opt-in."

  • Withdrawal: You can change your mind at any time by clicking the "Cookie Settings" link in our footer. This will re-open the consent banner.

5. YOUR DATA RIGHTS Under the GDPR, you have the right to Access, Correct, or Delete your data, as well as the right to Portability and to Object to processing.

  • To Exercise Your Rights: You can submit a formal request by emailing hello@maisonpixel.com. We respond to all verified requests within 30 days.

6. INTERNATIONAL TRANSFERS & SECURITY As a Portuguese company, we ensure that data transferred outside the EEA (e.g., to Shopify in Canada or Google in the USA) is protected by Standard Contractual Clauses (SCCs). We use industry-standard encryption (SSL) to protect your transactions.

7. CONTACT & LEGAL DISCLOSURE Maison Pixel Azinhaga das Carmelitas 21, 11ºA 1600-419, Lisboa, PortugalVAT: PT513721894 Email: hello@maisonpixel.com